At ProtonWorks, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Staff Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Provide market feedback to product and marketing teams
- Manage the full sales cycle from prospecting to closing
- Identify customer needs and align solutions to their goals
- Develop and deliver compelling product demos to potential clients
- Build and maintain a healthy sales pipeline using CRM tools
- Maintain accurate records of all sales activities in Salesforce
What We're Looking For:
- Recognized expertise that spans multiple teams or domains
- Exceptional mentorship and organizational leadership skills
- Ability to work on ambiguous problems with limited direction
- 8+ years of experience with increasing scope and impact
- History of influencing technical or product strategy at scale
What We Offer:
- Unlimited PTO and company-wide recharge days
- Health, dental, and vision insurance (or stipend for international hires)
- Parental leave and family-friendly policies
- Flexible hours — we trust you to manage your time
- Competitive salary with equity or performance bonuses
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.